PROCEDURE TO CONTINUE
For it was told to email the day of departure and expedición.Con No. of No. of issue may know the current state of your purchase see Tools / pager. We can not be held responsible if there is a delay transport (we advise to choose either shipping method taking into account the urgency of it). Revise the shipping address is correct not assume the costs for errors in the address provided.
You have 48 hours to claim any defect in the product and 24 hours for breaks in the transport demand of receiving the item, after which time we can take care of it.
BREAKS AND RETURNS
In Mail if the package arrived in very bad condition and not be caught noted on the delivery note that is broken or in poor condition and box is conveyed by email.Always have to enter in the delivery note the state of the box and then if this broken contact us by email.
Usually replaces the broken part, if not could for whatever reason they would return the money .
* If the item purchased does not meet your expectations you can return it at our store.
Lancora -- C/LLEIDA 13 -- Tarragona 43001
(within one week of receipt)
The refund is always done by the method that you used to pay us and we will refund the amount of your purchase without shipping costs (being a service performed and companies other than ours)
All efforts must be previously communicated by email.